Approving and Rejecting Time Entries (Manager/Admin Guide)
Review your team's submitted hours and approve or send them back with notes
Your team has submitted their time, and now it's waiting for your review. This step is your chance to catch errors, ask questions about unusual entries, and ensure everything is accurate before it moves to billing.
Where to Find Pending Entries
Go to Entries > Manage Team Entries or the Approvals section. You'll see a notification count when entries are awaiting your review.
Reviewing Entries
- Filter the list by user, date range, or project to focus on a specific set of entries.
- Review each entry's details: client/project, activity, hours, date, and description.
- For each entry, click Approve to accept it, or Reject to return it with feedback.
Bulk Actions
For large teams, reviewing entries one by one isn't practical. Select multiple entries using the checkboxes and use the bulk approve or bulk reject buttons. This is especially useful at the end of a pay period when you're processing a full week's entries for several people.
When to Reject
- Wrong client or project — The time was logged against the wrong job. Reject with a note explaining the correction needed.
- Unusual hours — An entry shows 12 hours on a project that should take 2. Ask for clarification.
- Missing details — No description on billable entries that will appear on a client invoice.
When you reject an entry, the employee receives a notification and can see your feedback. They correct the issue and resubmit.