User & Activity Reports
Measure team productivity, utilization rates, and activity breakdowns
Understanding how your team spends their time — not just how many hours they log, but on what — helps you make better staffing, pricing, and capacity decisions. These reports show utilization rates, activity breakdowns, and team-level patterns.
Available Reports
- Utilization Report — Shows what percentage of each employee's time is billable vs. non-billable. This is a key metric for professional services firms — it tells you how much of your team's capacity is generating revenue. Low utilization might mean too much admin overhead or not enough client work.
- User Activity Report — Shows login history, time entry patterns, and overall engagement. Useful for seeing who's logging time consistently and who might need a reminder.
- Attendance Report — Tracks hours worked per day for each employee. Helps identify patterns like consistent late starts, unusually long days, or absences.
Running These Reports
- Go to Reports from the left sidebar.
- Select the report you want.
- Set your filters — date range, user group, or specific users.
- Click Run Report.
Making the Most of Utilization Data
The Utilization Report is most useful when you run it regularly (weekly or monthly) and track trends over time. A single week's data might be misleading, but a month-over-month view shows whether your team is becoming more or less efficient. Export the data to Excel if you want to build your own trend charts.